Why are we and our approach different?
Firstly, the insurance sector has our sole focus and has done for the last ten years. So whilst we will need to immerse ourselves to learn about the strengths of your business and the specifics of the project you have planned, you will not need to waste time or money educating us otherwise.
This specialisation combined with our knowledge of online channels and modern technology, means we are able to deliver solutions several levels of sophistication beyond the vanilla offering you might expect from the suppliers who provide your back office system or generic web developers.
In such a dynamic market, with a challenging economic backdrop, gone are the days where time and money can be wasted on a behemoth of a very detailed software specification. So at ISISbroker we use an agile approach and we are nimble enough to respond to additional requirements which are driven out during a project and to react to market changes or conditions.
An ISISbroker solution will retain your competitive edge and protect the advantage you have worked hard to create, when your business is online. We don't want to try and shoehorn a product solution because it suits us and we have already built it for other customers.
We will use our proven core software components, but the solution ISISbroker deliver for your business will be in line with your specific objectives and requirements and reflect your strengths.
So you get a handmade bespoke solution that fits perfectly, instead of an ill fitting off the peg, one size fits all..... an ISISbroker solution will equip you to take on the best, however big or small you are.
Insight
You may have the best looking online presence ever produced. However, if it can't be found and it isn't ready to do business, it isn't going to generate a return. Because at ISISbroker we have so much data that we can reference as guidance, to improve the journey from visitor to customer, we can offer a unique insight into how to improve your conversion ratios.
How to get prospects to your online channel, how to be competitive and still make a margin, how to offer ad-ons and complementary products and how to replicate the great service you have always provided, but in an online environment, are all things that we can offer our input on. They can be the difference between an online channel which makes a real contribution and one which gathers dust.
Development Technologies
ISISbroker are a Microsoft solutions provider, we use industry standard tools and no proprietary languages or operating systems.
We use an agile approach to development and managing projects based on the SCRUM methodology. Our solutions are .NET based and engineered using a combination of C# and jQuerry, with our chosen database which is SQL server.
What ISISBroker provide is web based, can be used from anywhere and you will require no additional hardware or specialist software.
Infrastructure
Currently we serve in excess of 60,000 insurance quotations per hour, more at peak times. Our resilient hosting platform is able to support the most demanding of 24/7 web channels. We have a load balanced architecture to ensure performance is maintained and we can offer you a hosting solution which will support your requirements now and in the future.
Self sufficiency & ongoing support
Once your solution has been delivered you can choose to manage aspects yourself, let ISISbroker do it for you, or a combination of the two.
If ISISbroker has designed your website, then we make Content management available through Umbraco ( a free CMS used by the worlds biggest companies), giving you access to directly change much of the content throughout the site.
If you have purchased our SmartPrice product (online rating control) then you will be able to author rules which apply loads or discounts, price match your competitors and schedule when and how you participate in the market, in realtime.
You will have access without our intervention to all the rates within your solution, no programmatic changes will be required and you will retain full control over the rates used.
We offer a range of cost effective packages to support the onward development of your online channel once it is live. This can range from maintenance through to a full time resource which is dedicated to you. These packages offer very completive rates and a mix of resources/skills to be used as and when required. Platinum packages can also include 24/7 out of hours support.
"This may seem simple, but you need to give customers what they want, not what you think they want. And, if you do this, people will keep coming back." John Ilhan