ISISbroker provide specialist software solutions and business consultancy
to the UK insurance sector. Over time we have established considerable
intellectual property, experience and industry knowledge. This combined
with our broad range of software assets means we are very well placed
to help company's who are serious about trading online, or want to harness
modern technology to make efficiencies or improve distribution.
It is this combination of industry knowledge, our track record and
our investment in modern technology that makes ISISbroker the choice
of businesses looking for an online advantage. The foundation of our
approach is to properly understand our client's business. Through this
process of immersion, your concerns and objectives become our concerns
and objectives. To ensure we play our part in your success, every ISISbroker
solution is purpose built to your requirements.
What do we offer then?
We are able
to offer our insight in terms of where what you have planned
would fit within the online marketplace. We can share our thoughts,
based on our experience, regarding what return you could expect
on your investment.
No other company has done more integration with price comparison
sites that compare insurance products. We understand when and
how they should be used and what is commercially viable. The
technical side you can also leave to us.
If you don't have one, or yours isn't doing the job, then our
creative team are here to help. Likewise if you do, then we
have no problem with building on the platform you already have.
For the right
products and the right risk profiles, why wouldn't you offer
an online service. ISISbroker can provide an end to end solution
to enable you to trade online, both direct or via introducers
or agents.
All the solutions we offer are web based and require no proprietary
hardware or software. They can be used from anywhere that has
an internet connection and all the main browsers are supported.
We are able to offer a different view depending on the device
or user.
We firmly support the view that the mobile web will dwarf PC
internet use within a very short time. With this in mind we
have invested in our capability and can offer native iPhone
and Android development in house. We are able of offer applications
that truly support the capabilities of the device, rather than
just a mobile versions of your website.
An ISISbroker solution can support multiple modalities... What?
Ok its a grandiose term.. What we mean is that depending on
who your visitor is we can present a different view or presentation
layer. An agent sees something different to a consumer. An introducer
can embed your product within their own website, the ISISbroker
platform supports this through our Model- View-Controller (MVC).
Our experience tells us that having got the visitor to your
online channel we need to make the process from there on in
as painless as possible. We see very low conversion rates and
this is largely down to the visitor bailing out part way through
the process. With smart data capture we can ensure we only capture
what we need, when we need it. For the underwriter we can also
make sure all the data we capture is both validated and we quote
only for the risk profile specified.
We provide comparative online rating engines for a wide range
of insurances. In addition we can interface with the engines
provided by back office suppliers like Open GI or Insurecom.
Increasingly the more modern underwriters are also able to make
their engines available, which we are also able to directly
interface with.
What you do need is the capability to dynamically change rates
and to be able to change pricing in realtime, according to business
rules you specify. ISISbroker's SmartPrice gives you complete
control over your online rating and enables you to author rules
for certain risks or schemes.
We provide a checkout module, which will be an integral part
of your web channel. Secure payments can be made by credit card
or debit card. Alternatively a deposit can be taken by either
and the balance collected by instalments via direct debit.
Having taken payment then the policy documents can be generated
and distributed by email. Available to customers within minutes
of completing the purchase and reducing the cost of admin and
postage. The documents will also be made available within a
'members' section within your web channel. Access is provided
to the members section via a Login so that customers can download
and print at any time.
If you require your online channel to stay in sync with your
back office system ISISbroker are able to offer a module which
enables online transactions to be seamlessly integrated without
any manual intervention.
Automatic production of report to the underwriter of risks,
premium and claims on a monthly basis.
To save on admin costs and to provide a 24/7 service to your
customers ISISbroker can provide a self service module. In this
area customers can have access to their documents and policy
information. They can renew or make MTA's online. As well providing
a valuable service, it is also an ideal way to introduce complementary
products and services to existing customers.
If you have a network of agents, then through ISISbroker you
can equip them to trade online with your products. Our agent
portal will enable you to manage all aspects of the process
and you can seamlessly integrate your products with their online
channels.
Currently we serve in excess of 60,000 insurance quotations
per hour, more at peak times. Our resilient hosting platform
is able to support the most demanding of 24/7 web channels and
massive volumes of transactions. We have a load balanced architecture
to ensure performance is maintained and offer a hosting solution
which will support your requirements now and in the future.
Because online channels are available 24/7, then if required
so are we. Although ISIS solutions are technically robust and
supported by our resilient hosting platform, there may be occasions
when you need out of hours support. ISISbroker can provide this
service.
In such a dynamic market your business will need access to comprehensive
and reliable management information. Much more sophisticated
than what is provided through standard analytics, this information
is produced in realtime and delivers key metrics on volumes
and conversion ratios.
It is possible within any ISIS solution to manage the content
of your online channel. Built within industry standard CMS platforms
such as Umbraco you will have full control. The same control
is also available for the products you offer.
We have developed relationships with a network of product providers
and we are able to offer competitive products through our partners
for wide range of insurances.
It is difficult to find a company than can provide everything you
need. Insurance industry knowledge is key, as is an understanding of
modern technology and online channels. So this would exclude back office
suppliers or generic web channel developers.
It isn't just about software either, at ISIS we provide the full
service, which can also include providing competitive insurance products
and specialist schemes.
@ ISISBroker we create web based sales and service channels that
make a real difference to their businesses - they grow income and in
these challenging times also save money. If you are considering a new
online channel or have already made an investment which isn't delivering
what it should, then talk to ISISBroker, we would like the opportunity
to show you what we can do.
"The difference between failure and success is doing a thing nearly
right and doing a thing exactly right." Edward Simmons