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ISIS Broker - Selling insurance online, we know how
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ISISbroker provide specialist software solutions and business consultancy to the UK insurance sector. Over time we have established considerable intellectual property, experience and industry knowledge. This combined with our broad range of software assets means we are very well placed to help company's who are serious about trading online, or want to harness modern technology to make efficiencies or improve distribution.

It is this combination of industry knowledge, our track record and our investment in modern technology that makes ISISbroker the choice of businesses looking for an online advantage. The foundation of our approach is to properly understand our client's business. Through this process of immersion, your concerns and objectives become our concerns and objectives. To ensure we play our part in your success, every ISISbroker solution is purpose built to your requirements.

What do we offer then?

  • We are able to offer our insight in terms of where what you have planned would fit within the online marketplace. We can share our thoughts, based on our experience, regarding what return you could expect on your investment.
  • No other company has done more integration with price comparison sites that compare insurance products. We understand when and how they should be used and what is commercially viable. The technical side you can also leave to us.
  • If you don't have one, or yours isn't doing the job, then our creative team are here to help. Likewise if you do, then we have no problem with building on the platform you already have.
  • For the right products and the right risk profiles, why wouldn't you offer an online service. ISISbroker can provide an end to end solution to enable you to trade online, both direct or via introducers or agents.
  • All the solutions we offer are web based and require no proprietary hardware or software. They can be used from anywhere that has an internet connection and all the main browsers are supported. We are able to offer a different view depending on the device or user.
  • We firmly support the view that the mobile web will dwarf PC internet use within a very short time. With this in mind we have invested in our capability and can offer native iPhone and Android development in house. We are able of offer applications that truly support the capabilities of the device, rather than just a mobile versions of your website.
  • An ISISbroker solution can support multiple modalities... What? Ok its a grandiose term.. What we mean is that depending on who your visitor is we can present a different view or presentation layer. An agent sees something different to a consumer. An introducer can embed your product within their own website, the ISISbroker platform supports this through our Model- View-Controller (MVC).
  • Our experience tells us that having got the visitor to your online channel we need to make the process from there on in as painless as possible. We see very low conversion rates and this is largely down to the visitor bailing out part way through the process. With smart data capture we can ensure we only capture what we need, when we need it. For the underwriter we can also make sure all the data we capture is both validated and we quote only for the risk profile specified.
  • We provide comparative online rating engines for a wide range of insurances. In addition we can interface with the engines provided by back office suppliers like Open GI or Insurecom. Increasingly the more modern underwriters are also able to make their engines available, which we are also able to directly interface with.
  • What you do need is the capability to dynamically change rates and to be able to change pricing in realtime, according to business rules you specify. ISISbroker's SmartPrice gives you complete control over your online rating and enables you to author rules for certain risks or schemes.
  • We provide a checkout module, which will be an integral part of your web channel. Secure payments can be made by credit card or debit card. Alternatively a deposit can be taken by either and the balance collected by instalments via direct debit.
  • Having taken payment then the policy documents can be generated and distributed by email. Available to customers within minutes of completing the purchase and reducing the cost of admin and postage. The documents will also be made available within a 'members' section within your web channel. Access is provided to the members section via a Login so that customers can download and print at any time.
  • If you require your online channel to stay in sync with your back office system ISISbroker are able to offer a module which enables online transactions to be seamlessly integrated without any manual intervention.
  • Automatic production of report to the underwriter of risks, premium and claims on a monthly basis.
  • To save on admin costs and to provide a 24/7 service to your customers ISISbroker can provide a self service module. In this area customers can have access to their documents and policy information. They can renew or make MTA's online. As well providing a valuable service, it is also an ideal way to introduce complementary products and services to existing customers.
  • If you have a network of agents, then through ISISbroker you can equip them to trade online with your products. Our agent portal will enable you to manage all aspects of the process and you can seamlessly integrate your products with their online channels.
  • Currently we serve in excess of 60,000 insurance quotations per hour, more at peak times. Our resilient hosting platform is able to support the most demanding of 24/7 web channels and massive volumes of transactions. We have a load balanced architecture to ensure performance is maintained and offer a hosting solution which will support your requirements now and in the future.
  • Because online channels are available 24/7, then if required so are we. Although ISIS solutions are technically robust and supported by our resilient hosting platform, there may be occasions when you need out of hours support. ISISbroker can provide this service.
  • In such a dynamic market your business will need access to comprehensive and reliable management information. Much more sophisticated than what is provided through standard analytics, this information is produced in realtime and delivers key metrics on volumes and conversion ratios.
  • It is possible within any ISIS solution to manage the content of your online channel. Built within industry standard CMS platforms such as Umbraco you will have full control. The same control is also available for the products you offer.
  • We have developed relationships with a network of product providers and we are able to offer competitive products through our partners for wide range of insurances.

It is difficult to find a company than can provide everything you need. Insurance industry knowledge is key, as is an understanding of modern technology and online channels. So this would exclude back office suppliers or generic web channel developers.

It isn't just about software either, at ISIS we provide the full service, which can also include providing competitive insurance products and specialist schemes.

@ ISISBroker we create web based sales and service channels that make a real difference to their businesses - they grow income and in these challenging times also save money. If you are considering a new online channel or have already made an investment which isn't delivering what it should, then talk to ISISBroker, we would like the opportunity to show you what we can do.

"The difference between failure and success is doing a thing nearly right and doing a thing exactly right." Edward Simmons