IS2 | Our Solutions
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OUR SOLUTIONS

IS2 provide the general insurance trading platform, Atlas, which supports all aspects of digital distribution and administration for Insurers, Insurtech’s MGA’s and Scheme Brokers.

We work with businesses who are looking to, create new or grow their existing online channels, increase and protect distribution, offer strategic partners a platform to trade, and or benefit from automating costly administration.

The IS2 platform can be implemented in a B2C or B2B context, embedded, direct or through partners, affiliates and agents, retail and or wholesale. It includes a comprehensive back office, an underwriting portal, accounting and full lifecycle self-service for your customers and partners.

This is all we do, so we have no other distractions. This focus has helped us to become the choice of many marquee names within the industry.

Although some of our customers have access to significant resources and large in-house teams, they still choose to use IS2. They do because they know they we can deliver a solution which meets their requirements, delivered in a realistic commercial timeframe and within a sensible budget.

Hiscox Events

Insurer

A true multi-channel implementation for Hiscox’s Events business. Including a direct to customer quote & bind, full lifecycle self-service, wholesale for brokers, back office and underwriting portal.

End customer journey

Brownhill Insurance Group

Specialist Scheme Broker

Offering specialist art collectors insurance, Brownhill use Atlas for quote & buy, full lifecycle self-service for their customers and administration internally through the Atlas back office.

End customer journey

Markel Direct

Insurer

Offering combined PI, Charities, Crafts & Tradesman for SME’s the Markel Direct platform includes quote & bind, full lifecycle self-service, API access and whitelabelling for partners and back office and underwriting portal.

End customer journey

Hamilton Fraser

Specialist Scheme Broker

Hamilton Fraser offer Client Money Protect Professional Indemnity Insurance, a specialist solution for property agents. Providing online quote & buy and full lifecycle self-service for members, with a wide range of covers and also a powerful back office solution which includes a full accounting.

End customer journey

Faversham Underwriting

MGA

Offering complex commercial combined, liability and contractors all risks, the Faversham implementation uses a panel of underwriters to offer a comprehensive package for the their broker partners. Includes full lifecycle for their brokers and a sophisticated back office and underwriting portal.

Case Study & Information available on request

GEO

MGA

Providing Geo broker customers with an easy and efficient way to bind business and service throughout the policy life-cycle, including an automated workflow to process referrals. Geo deliver comprehensive covers to UK brokers, including property, equipment, business interruption, general liability, D&O and commercial legal protection. A wholesale implementation with many thousands of users.

Case Study & Information available on request

ATLAS

Supporting a wider distribution model

  • Atlas facilitates a centrally hosted pricing model
  • With true multi-channel distribution
  • Supporting a ‘build it once’ digital roadmap
  • A powerful solution for key partners with and without their own digital capability
  • Microservices,  API-first,  Cloud-native

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A powerful platform

  • Atlas truly delivers a single customer view for all users and digitally enables customers to enhance their experience
  • The Atlas UI and customer-facing journeys consume the same APIs to deliver real-time customer and policy information regardless of which interface is used
  • Atlas delivers additional business efficiency and a single source of the truth, allowing our clients to make better business decisions and react faster to market conditions
  • Full lifecycle, cost saving, self-service for partners and customers
  • Underwriting portal for efficient automation of referrals including workflow
  • Multi-channel – wholesale, retail and internal
  • Provides an end to end solution, or as part of an Eco System

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The underlying technology

  • A modern multi-tenanted microservices API based scalable architecture, running in Kubernetes with an Linkerd2 service mesh for internal communications
  • Built with a modern scalable technology stack

    • .NET 6 MVC Frontend
    • .NET 6 REST based Microservices Backend
    • Containerization using Docker on Linux
    • Container Orchestration using Kubernetes
    • Service Mesh
    • Native Cloud, hosted on Azure AKS
    • API based, used by all satellite journeys
  • The services communicate internally via a Linkerd service mesh and event-driven integrations using RabbitMQ. The services expose RESTful APIs used by the other services and the UI elements of the solution. In addition, all services use Redis caches to speed up common data access to reduce the load on SQL and increase service performance.
  • Authorisation and authentication are handled by Keycloak, which is integrated using industry-standard OAuth2 protocols and cookies for UI security. JWT is used to secure the services.

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