IS2, the digital distribution solutions provider, has announced that small business insurance specialist Caunce O’Hara is now live on its award-winning Atlas Platform.
IS2 has successfully consolidated Caunce O’Hara’s products from multiple legacy systems into a single journey to make it easier for its customer base to navigate and arrange cover. It has simplified the customer journey with the objective of improving conversion rates, including offering customers monthly interest free payments.
Caunce O’Hara & Co Ltd was acquired by Markel in 2019 and offers specialist small business insurance to freelancers, contractors, self-employed consultants, and small businesses across the UK. IS2’s Atlas platform will provide the brand with sophisticated automation, distribution and administration functionality, supporting its growth ambitions for the future.
Commenting on the launch, Rob Rees, Divisional Director – Direct at Markel, said: “We partnered with IS2 to deliver a multi-channel, API-led digital strategy that would help us rapidly scale our book by boosting distribution, maximising efficiency, and delivering superior customer experiences. We’re delighted that we have now brought this to Caunce O’Hara to continue delivering award-winning service and innovative online journeys to its customers.”
Simon Pritchard, Managing Director at IS2, comments: “We’re delighted to officially go live with Caunce O’Hara on Atlas and play our part in not only protecting its strong heritage and reputation for expertise and service, but also enhance its capabilities for a digital-first future - improving distribution and boosting efficiency at every stage of the customer journey.”